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Accessibility Statement

Version 1.0 Reviewed 10 August 2026 Target: WCAG 2.2 Level AA

Where we stand. The CellTree web console and application page are partially conformant with WCAG 2.2 Level AA. Partially, because we have built to the standard but have not yet had the platform tested independently or by people who use assistive technology daily. Section 4 says what that leaves outstanding. We would rather tell you than let you find out.

1. Our commitment

CellTree is used by ward organisers on cheap phones in poor light, by campaign staff working late, and by members who joined because somebody knocked on their door. If the software excludes people, it excludes them from organising — which is the one thing it exists to let them do.

Article 54 of the Constitution and the Persons with Disabilities Act give people with disabilities a right of access to services. We treat that as a floor, and WCAG 2.2 Level AA as the working standard.

2. What this covers

The web console at celltree.app
Assessed. Sign-in, cells, wards, boards, campaign settings, money, platform administration.
The campaign application page at celltree.app/apply
Assessed.
These published documents
Assessed. They are plain HTML and work with JavaScript switched off.
The CellTree mobile app
Not yet assessed. It is built on React Native, which carries platform accessibility support, but we have not audited it and we will not claim it here until we have.

3. What has been done

Keyboard and focus

Screen readers

Seeing it

Motion and time

4. What has not been done

Honestly listed, because a statement that lists nothing has usually tested nothing.

5. Two things we cannot make easier

The sign-in code expires.
A one-time code that never expired would not be a security measure. WCAG allows an exception where a time limit is essential, and this is one — but you can always request a new code, as many times as you need, with no penalty and no loss of anything you had typed.
Identity verification needs your National ID.
The check is a legal requirement of how this platform works, and it cannot be skipped. If the verification step is difficult for you for any reason, contact us and we will find another way through it with you rather than leaving you at it.

6. If something is in your way

Tell us and we will do the thing you were trying to do, for you, while we fix the reason you could not. That is not a workaround we are embarrassed by — it is the right immediate answer, and the fix follows.

Your campaign administrator can also act on your behalf for anything inside the console.

7. Telling us

Accessibility problems are bugs, and we treat them as bugs. Tell us what you were trying to do, what happened, and what you were using — a screen reader and its version, a phone, a keyboard alone. Any of that helps; none of it is required.

Email
support@veddaonline.com
We will reply within
5 working days, with what we are doing about it and when.

If we do not resolve it, you may complain to the National Council for Persons with Disabilities, or to the Kenya National Commission on Human Rights.